FAQ

If you are interested in event wear for a specific occasion, we highly recommend making an appointment with us so we can assist you with finding the perfect outfit for the event and trying on the garments. You do not need an appointment to just browse or if you’re helping yourself to try on anything available on the rack.

To make an appointment, please email us at info@shopsusanalbright.com with your availability, the date of the event, your size, and any specific styles you are interested in. Someone from our team will reach out to schedule ASAP!

Our garments tend to fit more like “tailored” clothing since most of our items are made from 100% cotton, taffeta, or silk which offer little stretch. As a result, our sizing may be less forgiving compared to clothing made with knit fabric or spandex. Please take your body measurements at the bust, waist, and hips and compare with our size chart to find your best size. We have a number of sample sizes available to try on should you visit our shop.

No, please do not use your bra size to determine your bust measurement. To measure your bust, run the measuring tape around your back, just under your shoulder blades, and up around the fullest part of your bust. The tape should just skim the bra in front.

We do not custom make the dress to your measurements, rather, we can use your measurements to help you select the best fit within our size range. If you need assistance choosing your perfect fit, please send us a DM or chat us on our website and we will happily assist you!

We provide select sizes and styles in limited quantities that are ready to ship, however the majority of our clothing is made-to-order. For event wear, we recommend placing your order 2 months in advance to ensure your item is done in time. If timing is a concern, please reach out to our team who will be happy to help. Expedited orders may be possible for a fee.

While we strive to provide a diverse selection to cater to various preferences, we do not offer custom-made dresses. Our focus is on delivering high-quality dresses that showcase timeless elegance. All styles are created in-house from sketch to muslin mock-up to exclusive patterns which are graded for our full size range.

If you’re interested in commissioning a custom wedding or family toile, please reach out to info@shopsusanalbright.com for consultation and pricing.

We do not sell our fabric on its own. Our fabric (with digitally printed signature prints and colors) is just as integral to a Susan Albright creation as the pattern, and until the two are put together by our skilled seamstresses, it is not a finished product available for purchase.

Susan carefully designs each piece with attention to material, color, and style to create a garment that serves both form and function. A number of choices have been made so that the print, color, and material work in harmony together, such that modifying any of these is not possible.